Return conditions:
We want to make sure you are happy with your purchase from us. If for any reason you are not completely satisfied with your purchase, we offer a return.
Please note:
- In addition to the statutory right of withdrawal, we offer you the opportunity to return your items within a 30-day return period .
- Items must be unused, undamaged and in their original packaging.
- Please send the return form with the goods to speed up processing. (You can copy the form below)
- The return costs are to be borne by the customer unless the return is due to a faulty or damaged item.
After receipt of the returned goods, the payment will be verified. The refund will be made within 7 working days of receipt of the goods.
If you have any questions about returns, please do not hesitate to contact us. Simply contact us at info@babymall24.de
Return form
Customer information:
Customers' Name: ___________________________________
Order number: ___________________________________
Contact email: ___________________________________
Telephone number: ___________________________________
Reason for return:
Please indicate the reason for the return (please tick):
[ ] Item not as expected [ ] Wrong item received [ ] Damaged item [ ] Other (please specify): _______________________
Return details:
Please provide the following information about the items to be returned:
-
Article number: ________________ Quantity: ________________
Reason for return (if not already stated): ___________________________________
-
Article number: ________________ Quantity: ________________
Reason for return (if not already stated): ___________________________________
Customer's signature:
Date: _______________
Customer's signature: ___________________________________
